About T20 Exchange
T20 Exchange is an online betting exchange built around cricket for players in India. We started with a simple idea: most Indian bettors care about cricket first, so the platform should be built around cricket markets, Indian payment methods and support that answers in a language and at an hour that suits you. This page explains who we are, how the exchange works, and the commitments we make to every member.
Who we are
We are a small team of cricket followers, support staff and payment specialists. Our support agents work in shifts so that someone is always available on WhatsApp, including during late-night matches and on weekends. The guides on this website are written by the same team, based on the questions members ask us every day.
How the exchange works
On a traditional bookmaker, you bet against the house and the house sets the odds. On an exchange, you bet against other players. One person backs an outcome, another lays it, and the exchange matches them. That model keeps prices close to the real chance of each outcome and lets you bet both for and against a team. You can read a worked example in our cricket betting guide.
How support works
- WhatsApp, around the clock. New IDs, password resets, deposits and withdrawals are all handled in chat.
- Real people. There is no bot in front of the queue. If your question needs a supervisor, it is escalated in the same conversation.
- Clear records. Every bet and transaction appears in your account statement, so any question can be checked against a reference number.
Ways to reach us are listed on the contact page.
Our responsible gaming commitments
Betting should be entertainment. To keep it that way we:
- Only create IDs for people aged 18 or over, and may ask for proof of age.
- Set deposit limits on request, with reductions taking effect immediately.
- Offer time-outs from one day to several months, and permanent self-exclusion.
- Can block casino access while leaving sports betting open, or the other way round.
- Never promise guaranteed winnings, and do not market to anyone who has self-excluded.
If you are worried about your own betting, message support. Every request to limit or pause an account is handled the same day, with no questions asked.
How we handle your data
We collect only what is needed to run your account: a name, a contact number and payment details for withdrawals. We do not sell your information. Full details are in our privacy policy, and the rules that apply to every account are in the terms and conditions.
A note on legality
Gambling laws in India are set by each state and change from time to time. It is your responsibility to check that online betting is permitted where you live before you open an ID.
Join T20 Exchange
If you would like an ID, the sign-up page explains the four steps. It usually takes under ten minutes.
18+ only. Play responsibly.